The field of logistics continues to develop at a remarkable pace. Until recently, logistics was barely considered in the long-term plans of even major companies, but its strategic role is now recognized and it lies at the heart of long-term plans in almost every business. There are many reasons for this change: communications and information technology are offering new oppotunities; world trade is growing; competition is forcing operations to adopt new practices and become ever more efficient; and there is increasing concern for the environment. Add to this the increased emphasis on customer satisfaction, flexible operations and time compression, and it becomes clear why it is so important for organizations to get their logistics right.
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